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COMPANY POLICIES

I kindly ask that you take a moment to read and acknowledge the following studio policies. These help me create the best experience for you and every client.

• Please arrive on time.
This helps the day run smoothly and ensures you receive the full benefit of your treatment. If you are more than 15 minutes late, we may need to reschedule, and the full service fee will apply.

• If you need to reschedule or cancel, I completely understand.
All I ask is that you give me as much notice as possible so I can offer your slot to another client. If it is within 48 hours you will loose your booking deposit.

• Please come to your appointment alone.
My studio space is limited, and this allows me to maintain a calm and focused environment for your treatment.

• If you are feeling unwell (cold or flu symptoms), please reschedule.
Your comfort and wellbeing are important, and I want to ensure a healthy environment for everyone

SERVICE GUARANTEE 

Your satisfaction is truly important to me. If you’re not completely happy with your treatment, please let me know during your appointment or within 48 hours afterward. I’m always happy to make any necessary adjustments to ensure you love your results.Please note that while I’m committed to making things right, refunds are not offered.

GET IN TOUCH

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07540 974774

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EPSOM, SURREY, UK

©2025 BEAUTY BY LISA

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